Welcome to Singapore! This island city-state is one of the most densely populated cities in the world and they have an amazing transit system to move the 5.5 million people around quickly, easily, and accessibly. In this episode you’ll get a tour of all the inclusive features in their system including tactile surfaces for the visually impaired, Braille on signs, and over 1000 volunteers who help their fellow commuters navigate stations. As LTA Deputy CEO Jeremy Yap puts is, they match hardware with heart-ware so everyone feels welcome. We also get a look at how one operator—Go Ahead Singapore—is using telematic sensors on their buses to tell their operators how they are driving and rewarding the best drivers!